PR Peptides (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how personal information is collected, used, and shared when you visit our website, create an account, place an order, subscribe to updates, or contact our team.

Our website offers compounds and laboratory supplies strictly for research use. Products are not intended for human or veterinary use. Purchases are restricted to customers aged 21 and over.

Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information: Your name, email address, telephone number, and information submitted through contact forms.
• Order information: Billing and shipping addresses, products purchased, order history, and payment status.
• Account information: Login details, saved addresses, and account preferences.
• Technical information: IP address, browser and device details, and website activity recorded through cookies, server logs, or enabled analytics services.
• Communications: Enquiries, support requests, and correspondence relating to your orders or account.
• Marketing preferences: Subscription status and communication preferences.

Please provide only information relevant to your enquiry or purchase. Do not submit medical records or other sensitive health information.

How We Use Your Information

We use personal information as necessary to:

• Process payments, prepare orders, and arrange delivery.
• Maintain customer accounts and order records.
• Send order confirmations, shipping updates, and service messages.
• Respond to enquiries and resolve order issues.
• Maintain website functionality and security.
• Detect and investigate suspected fraud or misuse.
• Meet applicable record-keeping and legal obligations.
• Send marketing communications where you have subscribed or where otherwise permitted.

Where applicable, these activities rely on fulfilling an order or contract, meeting legal obligations, consent, or legitimate business interests.

Payments

Payments are handled through the payment methods and providers offered at checkout. The information collected depends on the selected payment method.

Payment providers process information under their own privacy policies. Please do not send card details, banking passwords, or other confidential payment credentials through email or contact forms.

Sharing Your Information

We may share relevant information with service providers that help operate our business, including:

• Payment providers.
• Shipping carriers and delivery services.
• Website hosting, maintenance, and security providers.
• Email delivery and customer support services.
• Analytics or marketing providers, where enabled and permitted.
• Professional advisers or authorities where necessary to meet legal obligations or protect legal rights.

If our business undergoes a sale, merger, or restructuring, information may be transferred as part of that process, subject to applicable requirements.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support shopping cart functions, account login, checkout, saved preferences, and website security.

Where enabled, analytics or marketing tools may also use cookies to measure website activity or campaign performance. Where required, we will request consent before using non-essential cookies.

You can manage available preferences through the website’s cookie controls or your browser settings. Disabling essential cookies may affect account, cart, and checkout functionality.

Email Communications

We use your email address to communicate about orders, account activity, and support requests.

If you subscribe to marketing emails, you may receive product availability updates, catalog announcements, and company news. You can unsubscribe using the link in those emails or by contacting us.

Unsubscribing from marketing does not stop essential messages about an existing order or account.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, and applicable legal obligations.

Retention periods vary according to the information involved and the reason it is held. Information that is no longer required will be deleted or anonymized where appropriate.

Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure.

No website, transmission method, or storage system can guarantee complete security. You should keep your account credentials confidential and contact us promptly if you suspect unauthorized account activity.

International Data Processing

Our service providers may process or store information in countries outside your location. Privacy laws in those countries may differ from those in your country.

Where applicable, we use appropriate safeguards for international transfers as required by relevant data protection requirements.

Your Privacy Choices & Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of certain information.
• Restrict or object to certain processing.
• Request a portable copy of eligible information.
• Withdraw consent where processing relies on consent.
• Complain to the relevant privacy or data protection authority.

To submit a request, contact us using the email below. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations or resolve outstanding matters.

Age Restrictions

Our website and products are intended for customers aged 21 and over. We do not knowingly seek personal information from individuals under 21.

If you believe someone under 21 has submitted personal information, contact us so we can review the matter and take appropriate action.

Third-Party Websites

Our website may contain links to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, or information-handling practices. Updates will be published on this page, and additional notice will be provided where required.

Contact Us

For privacy questions or requests concerning your personal information, contact:

PR Peptides
Email: pr@pr-peptides.com